Terms and conditions

  • The goods is dispatched within Europe.
  • The shipping cost for Denmark is 49 DKK per order.
  • The shipping cost for shipping in the EU is 109 DKK per order.
  • We send items only against prepayment (Eurocard / Mastercard, Visa, Paypal).
  • Unless otherwise agreed with you, the shipment will be dispatched within 3-4 business day after receipt of payment.
  • It is usually dispatched by DHL or DAO, but we reserve the right to make exceptions.
  • In the case of unsuccessful delivery (in particular faulty address details or your pick-up / delivery agreement with the supplier), you bear the costs of re-delivery.
  • Defective New Product: The warranty applies to new goods according to the legal deficiency rights.
  • Liability for Defects Used goods: Irrespective of the following regulations for the reduction of the period of liability for the defect in the case of used goods, the limitation of claims for damages in the event of injury to life, body or health shall be based on an intentional or negligent breach of duty on our part or on intentional or negligent breach of duty by our legal representative or vicarious agents , Unaffected. Furthermore, irrespective of the following regulations to reduce the period of liability for the defect in the case of used goods, the limitation of claims for damages in the case of other damages which are caused by an intentional or grossly negligent breach of duty on our part or a deliberate or grossly negligent breach of duty by our legal representative or vicarious agents. Also does not affect any liability under the Product Liability Act. Furthermore, for used goods a liability of one month applies if the customer is a consumer. In addition, the defect liability for used goods is excluded if the customer is an entrepreneur.
  • In addition, the statutory liability for deficiencies exists.

Return of goods.

  • The packaging must be intact and the product unused. If the product is sealed it must not be broken.
  • In case of cancellation, the item must be returned within 14 days of receipt.
  • When returning, an invoice shall be sent with it.
  • Return postage is paid by the customer.
  • Goods cannot be returned without prior agreement.

Return address

  • Modeltrainshop
  • Morbærvænget 9
  • DK-4681 Herfølge
  • Denmark